PRIVACY POLICY

Last updated: 11/04/2026

1. Introduction

Phoenix Fitness Academy is committed to protecting your privacy and handling your personal data in a transparent and secure way.

This policy explains how your data is collected, used and stored when you use this website, complete forms, or engage with any services.

2. Information We Collect

We may collect and process the following information:

● Name

● Email address

● Age and basic personal details

● Health and fitness information (provided through forms)

● Any information you choose to share when contacting us

3. How Your Information Is Used

Your information is used to:

● Provide and deliver services

● Respond to enquiries

● Create personalised fitness plans

● Manage onboarding and communication

● Improve website and service experience

We only use your information where necessary and relevant to the services provided.

4. Health Information

Some information collected (such as health or fitness data) may be considered sensitive.

This is only collected where necessary and is used solely to:

● Ensure safe and appropriate training

● Tailor programmes to your needs

This information is handled with strict confidentiality.

5. How Your Data Is Stored

Your data may be stored securely using trusted third-party services, including:

● Cognito Forms (form submissions)

● Stripe (payment processing)

● Hubfit (coaching app and client management)

● Email providers (for communication)

All reasonable steps are taken to ensure your data is protected.

6. Data Sharing

Your data is never sold or shared with third parties for marketing purposes.

It is only shared where necessary to deliver services (for example, payment processing or app access).

7. Your Rights

Under UK data protection law, you have the right to:

● Request access to your personal data

● Request correction of inaccurate data

● Request deletion of your data

● Withdraw consent at any time

To exercise these rights, please get in touch using the contact details below.

8. Cookies

This website may use cookies to improve user experience and analyse website usage.

You can choose to disable cookies through your browser settings.

9. Contact

If you have any questions about this policy or your data, you can contact:

Email: Info@phoenixfitnessacademy.com 

Website: www.phoenixfitnessacademy.com

10. Updates to This Policy

This policy may be updated from time to time. Any changes will be reflected on this page.